Bad, but good, but bad, so good?

Ehh, yeah, today was one of those confusing days where things went from better to worse to better again.

Here are the 2 downing incindents of the day...

1. I laughed inaporpriatelly in the presence of a customer. I didn't mean to, but he had the exact same question as the customer before. The customer before laughed too, but the current customer just got pissed, and thought I was laughing at him. Well, he explained his dillema, I said would search the battery for him as soon as I was done with the previous customer. He agreed, but quickly lost temper, and demanded to speak with General Manager. I said he wasn't there, and he told me to just go and get the person on duty. He complained to the person on duty, and just decided to walk out, saying that we did not care about him or his concerns.

The customer later called the current store manager, and bitched at him for 10 minutes for various reasons. One which included me laughing. So then, I got called in his office with my manager, and got chewed out. I was pissed, and was told I was inappropriate at the time, and some other stuff. He was pretty much relaying the anger from hearing from the customer into me. That dragged me down a bit, and it sucked, because a string of wrong things ensued.

2. This one is interesting. I returned something in the only system I could, and it hit retail and not corporate. Since it was service, the same manager from incident one storms in pissed at me. Again, ensues the stern voice talk, and he calls my manager to see what we can do to fix it. Me and the head cashier at the time, Surge, try to figure it out. Surge is a friends, so he wants to help out, since it also involved one of his underlings. We find a solution as the store is on closing procedures, and everyone rejoices in happiness. Well, manly that manager, because his service sales now look great.

... So the day was a up and down kinda day. It ended on a happy note, and everyone was happy afterwords. Well, except for the customer I laughed about. That one was pissed, but there was nothing I could do. Him being pissed off was something involving multiple departments, and 2 weeks of headaches.

I like retail, but sometimes I just want to leave. Ehh, I get paid hourly, and most of my time is not busy. I am happy with that.